Shipping Policy

What locations to you ship to?

We package and ship orders nationwide, however transit times may vary from location to location.

How long does it takes to arrive once shipped?

All orders are processed and shipped through our domestic and international warehouses. We normally take 3-5 working days for handling and processing your order. The normal delivery time frame is 5-7 working days. Please allow extra time during our busy season. Additional factors such as distance, customs, natural disasters may cause further delays.

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise they are beyond our control such as customs inspection.

What do I do if my package is lost? 

Each order will be sent with insured shipping and handling lost package. If your order happens to get held at customs, lost in transit, or returned to us for any reason. Because the package was insured, we will send you a new package with a new tracking number.

Please see our refund policy for when this might happen.